About the Job
Glovo is Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day. Glovo creates innovative solutions by connecting customers, businesses and couriers, whilst making sure we have a sustainable impact on our communities and ecosystems.
Responsibilities
- Understand Kenya’s operational challenges in order to adapt the fleet strategy and maximize the results and metrics improvements
- Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning, and zoning, implementing logistics features on a regional level, and many more from a data perspective: providing deep analytics, creating dashboards, bots, simulations, data models
- Lead end to end projects aimed at improving the metrics, including the analysis of the raw data, identification of the insights and issues, proposing the solutions and then executing them
- Propose (be an enthusiast), track and consolidate new ideas to improve the operations by being obsessed with Glovo’s KPIs
- Create post-mortem documents to analyze the results of each project and be able to replicate them for future projects & with rest of the countries
- Use your data visualization skills, in order to support delivered messages in the most efficient way.
- Have a blank page for you to create! We don’t stick to a single playbook, and we expect you to build your own as the business and market evolves
- Report directly to the Head of Operations of Kenya and Uganda
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
- Contribute towards the continuous improvement of the Glover lifecycle through out-of-the-box thinking especially in key events management (Ramadan, Christmas, Big football Matches) where the demand is way higher than the supply
- Coordinate supply forecasts at a city level for +10 cities & improve it in a consistent manner by being in contact with Ops Managers, Growth and Marketing and Sales from the local teams
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Qualifications
- Passion about analytics: you enjoy deep diving into problems to find the root cause
- Problem-solving skills: no problem is too small or too big
- Excel/Google Sheets proficiency is a must
- SQL intermediate level is a nice to have
- Master Degree in Engineering, Mathematics/Statistics is a nice to have
- Python knowledge (basic-intermediate level) as a nice to have
- Knowledge of visualisation tools like Tableau, Looker and/or Qlikview
- Exceptional verbal and written communication skills (English is a must)
- Proactive approach, great organization skills and obsession with details
- An empathetic, inclusive and curious attitude
- An empathetic, inclusive and curious attitude
Benefits
- Enticing equity plan (if applicable)
- Top-notch private health insurance
- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
- Discounted gym memberships
- Flexible time off (take the time you need) and hybrid working model (own your time)
- Enhanced parental leave including nursery support!
- Online therapy and wellbeing benefit
- External learning budget